Data Protection

Runx88 Privacy Policy — Your data is completely safe with us

Runx88 takes the protection of your personal data extremely seriously. This privacy policy explains in detail what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

1. Introduction

runx88 One of Bangladesh's most trusted online betting and gaming platforms. We believe your personal data belongs to you, and protecting it is our ethical responsibility. This Privacy Policy This document explains how runx88 What data we collect, how it is used and stored, and the steps we take to keep your information safe.

runx88by using the website or mobile app, you agree to this Privacy Policyby continuing to use the site. If you do not agree with any part of this policy, please runx88please refrain from using our services and contact our support team.

This policy runx88's Terms and Conditions and Responsible Gaming should be read alongside this policy. Together, these three documents outline your relationship with runx88gives a complete picture of the relationship.

Please Note: this Privacy Policy This is a legally important document. Please read it carefully in full before using the site.

2. What Information We Collect

runx88 We only collect information that is necessary for providing our services, ensuring security, and meeting legal obligations. We never collect unnecessary or excessive data.

Data Type Example Collection Methods
Identity Information Full name, date of birth, national ID number Registration Form / KYC Verification
Contact Information Mobile number, email address Registration Form
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Payment System
Technical Information IP address, browser type, device information Automatic Collection
Usage Data Betting history, login times, pages visited System Logs
Cookie Information Session cookies, preference data Browser Cookies

In addition to the above, runx88 As part of the KYC (Know Your Customer) process, copies of a passport, driving licence, or national ID card may be collected. These documents are used solely for identity verification and are stored with the highest level of security.

Important: runx88 will never ask for your password, PIN, or full payment details via email or phone. If you receive such a request, please contact support immediately.

3. Why We Collect Information

runx88 Data is collected only for specific and legitimate purposes. There is a clear reason behind every piece of information gathered, and it is never used beyond that stated purpose.

  • Account Management: Identity information is required for registration, login, and account verification.
  • Payment Processing: Financial information is used to process deposits and withdrawals.
  • Security Assurance: Technical data is analyzed to detect fraud and prevent unauthorized access.
  • Legal Obligations: Retaining data is required to comply with AML (Anti Money Laundering) and KYC regulations.
  • Service Improvement: Usage patterns are analysed to improve your experience.
  • Customer Support: Your information is used to provide fast, effective support in resolving issues.
  • Promotional Communications: Offers and bonus information are sent only with your consent.
  • Responsible Gaming: Detecting unusual betting patterns to provide timely support to users.

runx88 never sells your information to advertising companies or third parties.

4. Data Storage & Security

runx88 Your data is stored with internationally recognised security measures. Our servers use SSL/TLS encryption, firewall protection, and regular security audits. Your password is never stored in plain text — only in hashed format.

How long we retain data depends on the type of information and applicable legal requirements. Financial records are typically kept for up to 5 years after account closure as part of our legal obligations. Personal data is securely deleted once it is no longer needed.

  • All data transfers 256-bit SSL protected with encryption.
  • Physical access to server rooms is strictly controlled.
  • Regular penetration testing and vulnerability scanning are carried out.
  • Data access is restricted to authorized personnel only.
  • Data backups are taken daily and kept in an encrypted state.
  • In the event of a data breach, affected users will be notified within 72 hours.

5. Data Sharing Policy

runx88 Your personal information is never shared with third parties for commercial purposes. However, in certain circumstances, sharing may be necessary for legal or operational reasons.

  • Payment Processors: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
  • Law Enforcement Agencies: Disclosure of information is mandatory when required by a court order or government directive.
  • KYC Verifier: Approved third-party services for identity verification.
  • Technology Partners: Service providers that support our operations — only the minimum necessary data is shared.
  • Anti-Money Laundering: Assisting authorities in financial crime investigations.

Every third party we work with is required to runx88must comply with privacy standards. Any use of data beyond the agreed terms will result in immediate termination of that partnership.

runx88 never sells or rents your information to advertisers, data brokers, or marketing companies.

6. Use of Cookies

runx88 The website uses cookies that enhance your browsing experience and remember your preferences. Cookies are small text files stored on your device.

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function properly without these.
  • Performance Cookies: Helps monitor page load speed and identify errors.
  • Functionality Cookies: Remembers your language preference and layout settings.
  • Analytics Cookies: Analyses how many users visited which pages.

You can manage or delete cookies from your browser settings. However, disabling essential cookies may cause runx88some features may not work properly.

7. Your Rights

runx88as a user, you have several important rights over your personal data. We fully respect and support the exercise of these rights.

1
Right to Access Your Data

You have the right to know what information we hold about you. Submit a request to our support team and a copy will be provided within 30 days.

2
Right to Rectification

You have the right to correct any inaccurate or outdated information. Your data can be updated through your account settings or by contacting support.

3
Right to Erasure

You may request deletion of any data beyond what is legally required. Any information that is no longer needed after account closure will be removed.

4
Right to Object to Data Processing

You have the right to opt out of marketing communications or object to certain processing of your data.

5
Right to Data Portability

You have the right to receive your data in a machine-readable format that can be transferred to another service.

To exercise these rights, runx88via live chat support or email. All requests will be responded to within 30 days of receipt.

8. Protection of Minors

runx88 Protecting minors (under 18) is our top priority. Our platform is not intended for minors in any way, and we do not knowingly collect their information.

If we become aware that a minor has runx88has registered, that account will be immediately closed and all collected information will be deleted. If parents believe their child runx88has registered, please contact our support team right away.

A note to parents: Monitor your children's internet activity and make use of parental controls. runx88 never provides services to anyone under the age of 18.

9. Policy Changes

runx88 From time to time, this Privacy Policy may be updated. Changes may be driven by new legal requirements, technical developments, or service improvements.

  • For any significant changes, a notification will be sent to your registered email or mobile number.
  • You can tell when changes have been made by checking the "Last Updated" date at the top of the page.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • Previous versions of the policy are available on request through support.

Check this page regularly to stay up to date with the latest Privacy Policy you remain informed about.

10. Contact

This Privacy Policy If you have any questions, concerns, or requests regarding this, please don't hesitate to get in touch with us. runx88's data protection team is always here for you.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the site
  • Response Time: Usually within 24 hours

We recommend submitting any formal data rights requests by email so there is a written record.

Our Data Security Key Features

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. Security is ensured at every stage of data transfer.

KYC Verification System

Runx88's strict KYC process ensures that only verified individuals can access the platform.

Fraud Prevention

Suspicious activity is instantly detected using advanced algorithms and your account is kept secure.

Your Data Is Never Sold

Runx88 never sells or rents your personal information to third parties. Your privacy is our highest priority.

Transparent Data Management

We clearly communicate how long each type of data is retained. Once it is no longer needed, it is securely deleted.

24/7 Data Support

For any data-related questions or requests, feel free to reach out to our support team at any time.

About the Privacy Policy Frequently Asked Questions

runx88 never stores your complete payment details. Only the information necessary to process a transaction is sent to the payment processor in encrypted form. Full account details for Mobile Banking, Nagad, or Rocket are never held on our servers.

After account closure, financial transaction records are generally retained for up to 5 years as required by legal obligations. However, marketing data, preference data, and any unnecessary information will be deleted upon request.

No. Your betting history is completely confidential. It may only be disclosed in response to a court order or a lawful request from a law enforcement authority. It is never shared for commercial purposes.

Yes, absolutely. You can update your notification preferences in Account Settings. You can also unsubscribe via the "Unsubscribe" link at the bottom of any email, or request to opt out of marketing communications through live chat.

Submit a "Data Access Request" via live chat or email and a copy of your data will be provided within 30 days, typically in PDF or CSV format.

Have more questions? Full FAQ Page View.

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